Thank you for choosing to be part of our community at Qube (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you
have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at
When you use our mobile application, as the case may be (the "App") and more generally, use any of our services (the "Services", which include the App), we appreciate that you are
trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we
collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy
notice that you do not agree with, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (which, as described above, includes our App), as well as any related services, sales, marketing or events.
What information do we collect
Personal information you disclose to us
In Short: We collect information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the App, express an interest in obtaining information about us or our products and Services, when
you participate in activities on the App or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the App, the
choices you make and the products and features you use.
Personal Information Provided by You
In Short: We will not sell any of your personal data provided by you.
We collect names; phone numbers; pictures; and other similar information. All personal information that you provide to us must be true, complete and accurate, and you must notify us of
any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you
visit our App.
We automatically collect certain information when you visit, use or navigate the App. This information does not reveal your specific identity (like your name or contact information) but
may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country,
location, information about who and when you use our App and other technical information. This information is primarily needed to maintain the security and operation of our App, and for
our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic usage and performance information our servers automatically collect when you access or use our App and which we
record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your
activity in the App (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device
event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
Information collected through our App
In Short: We collect information regarding your mobile device, push notifications, when you use our App.
If you use our App, we also collect the following information:
Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's contacts, camera, storage, and other features.
If you wish to change our access or permissions, you may do so in your device's settings.
Contacts: These will be used for comparision against our currently active users on the App platform. This information will not be permantently stored anywhere nor being given to
any third-parties. Only phone numbers from within contacts will be sent to our services for comparison, no other personal information will be used.
Mobile Device Data. We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and system
configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet
Protocol (IP) address (or proxy server). If you are using our App, we may also collect information about the phone network associated with your mobile device, your mobile device's
operating system or platform, the type of mobile device you use, your mobile device's unique device ID and information about the features of our App you accessed.
Push Notifications. We may request to send you push notifications regarding your account or certain features of the App. If you wish to opt-out from receiving these types of
communications, you may turn them off in your device's settings.
The information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.
How do we use your information
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our
legal obligations, and/or your consent.
We use personal information collected via our App for a variety of business purposes described below. We process your personal information for these purposes in reliance on our
legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific
processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the
information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
To post testimonials. We post testimonials on our App that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the
consent of the testimonial. If you wish to update, or delete your testimonial, please contact us at firstname.lastname@example.org and be sure to
include your name, testimonial location, and contact information.
- Request feedback. We may use your information to request feedback and to contact you about your use of our App.
To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.
To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
Is your information transferred internationally
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in Europe and the United States. European data will always be stored on databases located in Europe. If you are accessing our App from outside, please be aware
that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see
Will Your Information Be Shared With Anyone above), in and other countries. If you are a resident in the European Economic Area, then these countries may
not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal
information in accordance with this privacy notice and applicable law.
How long do we keep your information
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by
law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users
have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is
How do we keep your information safe
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards
and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission of personal information to and from our App is at your own risk. You should only access the App within a
What are your privacy rights
In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information.
You may review, change, or terminate your account at any time.
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of
your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In
certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We
will consider and act upon any request in accordance with applicable data protection laws. If we are relying on your consent to process your personal information, you have the right to
withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your
personal information conducted in reliance on lawful processing grounds other than consent.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data
protection supervisory authority. You can find their contact details
If you are resident in Switzerland, the contact details for the data protection authorities are available
If you have questions or comments about your privacy rights, you may email us at
If you would at any time like to review or change the information in your account or terminate your account, you can:
- Log in to your account settings and update your user account.
- Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to
Controls for do-not-track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As
such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is
adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
Do California residents have specific privacy rights
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of
charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in
writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with the App, you have the right to
request removal of unwanted data that you publicly post on the App. To request removal of such data, please contact us using the contact information provided below, and include the email
address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the App, but please be aware that the data may
not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
Do we make updates to this notice
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is
accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We
encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
Last updated July 10, 2020